Application
This unit of competency describes the skills and knowledge required to participate in the process of planning, coordinating and recording equine services work activities.
The unit applies to individuals who apply knowledge and technical skills to perform farriery or hoof care services across different equine industry sectors.
Workplace health and safety and animal welfare legislation relevant to interacting with horses applies to workers in this industry. Requirements vary between industry sectors and state/territory jurisdictions. Users must check with the relevant authority for specific requirements.
No occupational licensing or certification requirements apply to this unit at the time of publication.
Elements and Performance Criteria
Elements | Performance Criteria |
Elements describe the essential outcomes. | Performance criteria describe the performance needed to demonstrate achievement of the element. |
1. Confirm and clarify work requirements | 1.1 Interpret requirements relating to the equine services and health and safety issues in spoken messages or written information 1.2 Clarify or seek additional information from employer, client or other personnel relating to the equine services 1.3 Follow industry procedures and confirm instructions for relevant tasks |
2. Obtain and provide information in response to workplace requirements | 2.1 Gather and interpret specific, relevant information related to equine service activities and health and safety issues 2.2 Record equine service information accurately and legibly 2.3 Establish appropriate contact with clients or other personnel following good practice customer service 2.4 Ensure enquiries and confirmation of activities are carried out clearly and concisely |
3. Prepare for worksite activities | 3.1 Follow health and safety in the workplace requirements, and select, use, maintain and store personal protective equipment, according to the type of work activity undertaken 3.2 Follow establishment protocols for entry to the worksite 3.3 Clarify work requirements and the order of activities and time allocation with designated personnel 3.4 Identify and plan personnel, equipment and resource requirements according to the scope of work and instructions 3.5 Identify workplace hazards, assess and control risks and report risks beyond own control or authority 3.6 Select, use, clean, maintain and store tools and equipment according to workplace procedures and manufacturer's specifications |
4. Complete required documentation | 4.1 Document personnel, activities, timelines and resource usage for task according to workplace practices 4.2 Use key features and functions of workplace technology to record information |
5. Maintain business records | 5.1 Collect information relevant to business operations and enter into manual record keeping system and/or computerised system 5.2 Organise information in a format suitable for analysis, interpretation and dissemination to others 5.3 Prepare reports and records to provide to third parties |
6. Maintain stock and resources | 6.1 Monitor stock and resources to maintain required levels 6.2 Pack or store stock and resources to avoid losses and wastage 6.3 Keep records and produce stock control reports to inform resource use |
Foundation Skills
This section describes those language, literacy, numeracy and employment skills that are essential for performance in this unit of competency but are not explicit in the performance criteria.
Skill | Description |
Oral communication | Use active listening and questioning to clarify and confirm information Use industry-standard terminology accurately in communications with others |
Numeracy | Use basic mathematical processes for routine calculations relating to all work activities Prepare and interpret numerically-based reports |
Navigate the world of work | Follow requirements for safety, animal welfare and general business practices, relating to own role and work area |
Get the work done | Plan, sequence and prioritise tasks and assemble equipment for work activities, taking safety and risk factors into consideration Use problem solving skills to select required materials and equipment |
Sectors
Farriery (FAR)